Get in touch
We answer email.
Order question, repair, or you just want to know how we make the brass — send a note and a real person at the workshop will reply within one business day.
Email
orders@northstarworks.store
For order status, returns, repair requests. Replied within 1 business day, often within hours.
Workshop hours
Mon-Fri · 9am-5pm CT
Holidays observed: Memorial Day, Independence Day, Thanksgiving, Christmas. Site orders process 7 days/week.
Workshop address
Austin, Texas
Visits by appointment only. Email orders@northstarworks.store with at least 5 days notice if you’d like to see the brass shop.
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Twelve things, made carefully, sold once.
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